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Step 3: Hearing Care or Device Support at Home
During the visit, the team may provide hearing care guidance, basic hearing-related support, hearing aid counselling, hearing aid trial assistance, fitting support, device setup, or aftercare guidance, depending on the service booked and suitability.
- Reviewing previous hearing test reports
- Explaining audiogram results in simple language
- Discussing hearing loss type and degree
- Guiding on hearing aid options
- Helping with hearing aid trial coordination
- Supporting basic hearing aid fitting or setup
- Helping with rechargeable hearing aids
- Helping with Bluetooth hearing aids or app basics
- Checking basic device handling and comfort
- Guiding on hearing aid cleaning and care
If the user has conductive hearing loss symptoms, ear discharge, pain, or possible medical ear concerns, the team may recommend ENT evaluation before device decisions.